About Us

Who We Are

Volkswagen. The People’s Car. For over half a century we’ve produced cars for the real world. Whether it’s your first car, or a second car in the driveway, your Volkswagen will quickly become a valuable member of the family.

Since opening our new showroom in 2014, under the guidance of the GAIN Group, Volkswagen Victoria has enjoyed extraordinary sales success. This is directly attributable to our customer and employee satisfaction. It’s something to smile about.

Volkswagen cars are built to deliver driving pleasure; in fact, we introduced the concept of Fahrvergnügen a few years ago. German engineering is the world standard for excellence. We invest our knowledge and skill into everything we build.

Every Volkswagen likes to come home occasionally. Our factory-trained service technicians understand all facets of your Volkswagen’s DNA. Keeping your Volkswagen serviced to factory specifications will ensure your Volkswagen performs as well as the day it joined the family.

From the Golf to the Touareg, our family of cars is built to accommodate your active lifestyle. The value of a Volkswagen isn’t just reflected in the price; it’s the value of a long-lasting, happy relationship. It’s something to smile about.

Our Customer Promise

  • We will greet you promptly and welcome you to our premium facility. Our associates will treat you with courtesy and professionalism.
  • To help you find the vehicle that fits your needs, we will offer you the test drive experience. We will endeavour to fulfil your sales and service needs the first time, every time.
  • Your vehicle’s features and functions will be explained in the timeframe and manner you prefer.
  • Your new vehicle will be delivered in showroom condition. After each service visit, we will wash your vehicle.
  • When you bring your car in for service, alternate transportation will be provided when appropriate.
  • We will keep you informed of delays, changes, and any information you may find of interest. We will ensure all service requirements and charges are clearly explained.
  • We will contact you promptly in the method you prefer after each inquiry or visit.

 

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Volkswagen Victoria is located at: 3329 Douglas Street • Victoria, BC V8Z 3L2
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(250) 475-2415

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3329 Douglas Street • Victoria, BC V8Z 3L2

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7:30am-5:30pm

Volkswagen Victoria

3329 Douglas Street Victoria, BC

Phone: (250) 475-2415

http://maps.google.com/?q=3329%20Douglas%20Street%2C%20Victoria%2C%20BC%20V8Z%203L2

Parts

Phone: (250) 475-1010

3329 Douglas Street Victoria, BC

Sales

Phone: (250) 475-2415

3329 Douglas Street Victoria, BC

Service

Phone: (250) 475-2415

3329 Douglas Street Victoria, BC
48.4505038 -123.3731409